Privacy Policy
Last updated: 24 April 2026
At Frozen Potion, we respect your privacy and take the protection of your personal information seriously. This policy explains how we collect, use, and protect your information in line with South Africa's Protection of Personal Information Act (POPIA).
What Information We Collect
We may collect basic personal information such as:
- Name and contact details
- Delivery address
- Payment information
- Age verification data
We only collect what is necessary to run our business and serve you properly.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Communicate with you about your orders
- Improve our products and services
- Comply with legal requirements
We do not sell your personal information.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to access, correct, or request deletion of your personal information. Contact us to exercise these rights.
Contact Us
If you have any questions about this privacy policy, please contact us through our website.